As the entire Luzon was placed under enhanced community quarantine (ECQ), a lot of utility companies like PLDT have extended support to their customers by giving them a grace period of at least 30 days to settle payments. However, as the ECQ was extended until April 30, 2020, PLDT and Smart Communications recognized the need to help further by easing the financial crisis that most of us are experiencing. Hence, they have created another program for their postpaid customers.
Starting May 1, 2020, postpaid subscribers of PLDT, Smart and Sun will be able to settle their accounts on a 6-month installment basis.
6-month Installment of Account Settlement
Under this program, customers of the said telecommunications companies can pay their balances as of April 30 in six installments (equal monthly payment) without incurring any penalties and interest.
“We hope that through this payment program, we will help keep you connected whether you are at home, the office or elsewhere after the enhanced community quarantine period. As one community, we will get through these challenging times together.”
PLDT Inc. Chairman and CEO Manuel V. Pangilinan
For more details you can visit PLDT’s official website.
If you have questions, contact the following:
PLDT Inc. – http://www.pldt.com/about-us/contact-us
Smart Communications – https://help.smart.com.ph/article/contact-support